Terms & Conditions

1. Eligibility: All customers in store or online can and are eligible to participate in our loyalty program.

2. Registration: To be part of our Loyalty program customers are required to register for the loyalty program. Customers can sign up in multiple ways whether it’s through an online form, in-store at point of sale, txt or email campaign or other methods offered from time to time such as trade shows and exhibitions.

3. Earning Points: Customers can earn 1 Point for every $1 spent in a single transaction. All purchases are eligible, and we impose no restrictions or limitations on earning points, which includes points multipliers and tier status detailed below.

Loyalty Levels Reward Points

· Guppy 1 point for every $
· Cardinal 1.25 points for every $
· Stingray 1.50 points for every $
· Shark 1.75 points for every $

We will also be introducing special promotional points on certain products details of which will be circulated in advance.

We are always running bonus points for example providing your email address will earn you an extra 100 points, use the QR below to sign up now!

4. Rewards and Redemption: Customers can redeem their accumulated points for rewards at any time and they can be used together with any other promotions that are currently running. Points do not expire, and no restrictions or exclusions apply. Customers can redeem starting at 500 points or choose to save the points for a higher discount later. Redemption of points at any time will not affect your tier status.

Reward Value Reward Description

· 500 Points 5% off entire sale (up to $500.00 off)
· 1000 Points 10% off entire sale (up to $500.00 off)
· 2000 Points 20% off entire sale (up to $500.00 off)
· 3000 Points 30% off entire sale (up to $500.00 off)

5. Program Changes: MC Aquatics reserves the right to modify or terminate the loyalty program at any time. We also may make changes to ensure more flexibility in adapting the program based on business needs but will always communicate changes to customers in advance.

6. Privacy and Data Usage: Privacy and data protection including usage is covered under the MC Aquatics privacy policy which can be found at https://www.mcaquatics.com/privacy-policy

7. Termination or Suspension: MC Aquatics reserves the right to terminate or suspend a customer’s participation in the loyalty program. This includes activities that violate program rules, fraudulent or unethical behavior, or other breaches of the terms and conditions.

8. Dispute Resolution: We will work to resolve disputes or conflicts related to the loyalty program. If you have experienced a problem, then please contact us at loyalty@mcaquatics.com